Three-digit suicide crisis helpline launched
By Rob Vogt
People in crisis, have a new three digit number to call if they are experiencing suicidal thoughts – 9-8-8.
On Nov. 30, the federal government announced it is taking an important step to provide suicide prevention support for people who need it, when they need it most.
9-8-8, Canada’s new three-digit suicide crisis helpline, is now available to call or text, in English and French, 24 hours a day and seven days a week, across Canada.
It was noted suicide continues to be a serious public health issue affecting people of all ages and backgrounds, and more needs to be done to support those in crisis.
This is why the federal government has provided $156 million over three years to the Centre for Addiction and Mental Health to implement and operate the 9-8-8: Suicide Crisis Helpline.
As of now, an experienced network of partners has trained responders ready to answer 9-8-8 calls and texts.
Responders will provide support and compassion without judgement. They are here to help callers and texters explore ways to keep themselves safe when things are overwhelming.
The federal government of Canada and Centre for Addiction and Mental Health have worked closely with partners from across many different sectors in the months leading up to the launch. Those partnerships are the foundation of the 9-8-8 network.
As the 9-8-8 system continues to mature and evolve, they will continue to explore ways to build the network and support current and future network partners.
If you or someone you may know is thinking about suicide, call or text 9-8-8.
An average of 4,500 people across Canada die by suicide each year – approximately 12 people per day.
In August 2022, the federal government welcomed the Canadian Radio-television and Telecommunications Commission’s decision to adopt 9-8-8 as the three-digit number to call or text to access suicide prevention and crisis support. Telecommunications companies will activate 9-8-8 by Nov. 30, 2023.
To prepare for the launch of 9-8-8, the federal government announced in August 2022 that the Centre for Addiction and Mental Health will lead the coordination of 9-8-8 service delivery, building on its experience delivering Talk Suicide Canada.